On 29/10/2017, Telenet Group BVBA transferred all JIM Mobile customers to Unleashed nv, which is part of the MEDIALAAN Group (owner of VTM, Q2, Vitaya, Qmusic, etc.). Some old rate plans ceased to be available because of the transfer. View our products online. Do you not wish to accept this change? If so, you can cancel your phone number at no cost. To do so, please contact the helpdesk via firstname.lastname@example.org. After 29/10/2017, by topping up you automatically accept the new general terms and conditions of Unleashed nv.