I have a subscription in combination with a smartphone. What about the guarantee?

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Timothy
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On 29/10/2017, Telenet Group BVBA transferred all JIM Mobile customers to Unleashed nv, which is part of the MEDIALAAN Group (owner of VTM, Q2, Vitaya, Qmusic, etc.). Due to this transfer, JIM Mobile no longer offers a subscription in combination with a smartphone.

Did you already have such a combination? No problem. The smartphone guarantee period is still valid and nothing about it is affected. So, if something is wrong with your smartphone, you can still go to the point of sale in which you bought the device.

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