I purchased a BASE top-up voucher instead of a JIM Mobile top-up voucher. What should I do?

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Ilario
– Updated

As of 1/2/2018, you can no longer top up your JIM Mobile prepaid card using a BASE top-up voucher. You can top up online using the website, the JIM Mobile app, or purchase a JIM Mobile top-up voucher in one of our points of sale.

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