How do I change my rate plan?

– Updated

You can change your rate plan twice a month. You do this by changing your settings in the customer zone. Note: if you switch to a more expensive rate plan, it is immediately activated. If you switch to a lower rate plan, it is only activated at the end of your current period.

For example: your subscription starts on 19/10. On 25/10, I upgrade: I have two bundles now. One that expires on 19/11 and another that expires on 25/11 and immediately renews.

My subscription starts on 19/10. On 25/10 I downgrade: my bundle expires on 25/11 and I immediately receive a new, lower-rate bundle.

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