Logo
English (US) | Français Nederlands
Submit a request
English (US) | Français Nederlands
  1. JIM Mobile
  2. Options & services
  3. Migration to the Proximus Network

Migration to the Proximus Network

  • Why am I getting a text message that I'm going to change networks?
  • My SIM card is not in a smartphone. What should I do?
  • Will your roaming rates change on the Proximus network?
  • What if I’m abroad at the time of my SIM card transfer?
  • How can I reach your Customer Care now?
  • Will prices go up?
  • I can’t surf, call, or text anymore. What do I do?
  • I see text messages to “1917” in my usage
  • Can I go back to the Orange network?
  • I see a roaming R on my screen
  • What about my network coverage?
  • Does this transfer affect calling credit or bundles, …?
  • Will I be able to use services provided by Proximus as of now?
  • How long does a transfer take?
  • Will I keep seeing JIM Mobile as my network, or will I see Proximus?
  • Will my SIM card keep working during my transfer?
  • When exactly will I be transferred to the Proximus network?
  • How will I know I have been transferred to the Proximus network?
Logo

copyright © All rights reserved. Still have a question? Then call 1984 free of charge, or send an email to info@jimmobile.be.

Powered by Zendesk