Options & services
Migration to the Proximus Network
- My SIM card is not in a smartphone. What should I do?
- How can I reach your Customer Care now?
- I can’t surf, call, or text anymore. What do I do?
Other services
- Can I purchase apps using my JIM Mobile SIM card?
- What are premium numbers and how much do they cost?
Voicemail
- How can I listen and save my old voicemail messages?
- What is the access code to my voicemail?
- Does voicemail work abroad?
- How do I make my phone ring for longer?
- How do I configure and listen to my voicemail?
Notifications
SIM card
- How can I terminate my JIM Mobile subscription or prepaid SIM card?
- Where can I see how much calling credit I still have?
- How do I request a replacement SIM card if my current SIM card is lost/stolen/broken?
- I need to replace my SIM card. How do I request a replacement SIM card?